Long Sleeve Short Prom Dresses – If the color box does not meet your requirements, please check the color name. Please send us the color you want when you select the color name.
Please note that all clothing is newly designed, including standard size clothing. Measurement method: https:///pages/measing guide
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If you choose “your size”, please message us your bust, waist, hips, bare feet, additional heels, or any other measurements you need.
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Please select the corresponding color name in the color link. We will reconfirm when we receive your order. Please note that slight color difference is inevitable due to many factors such as brightness, clothing and screen display. monitor and light brightness.
Delivery Time: Arrive within 15-20 days. Shipping: UPS, DHL or special airlines. If you need the dress urgently, please contact us. We will check it and send it to you as soon as possible.
Our goal is to provide one-stop shopping for all brides, bridesmaids and all special events. We strive to offer the latest selection, the most complete size range (size range 2-24W, custom sizes), the best prices, and the most diverse styles. Rest assured that we will make the perfect dress for your important event.
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We accept returns if the garment has quality problems, or if there is an error in delivery time. We also reserve the right to refuse any unwarranted returns, such as the size you provided is incorrect or the standard size we have done correctly, but we will replace it free of charge. , you can check our policies.
A: Even standard size clothing is made to order for each customer. Because our clothing items are exclusive, it’s important to order carefully as our cancellation and refund policies are stricter than others.
Q: I am concerned about sizing, the correct size and fit of my garment. How do I order the correct size and fit?
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A: Please compare Lightinthebox’s measurement guide with your personal measurements and use a custom-made sample. This allows us to create a dress based on your exact measurements for a custom-made dress.
A: Each dress is carefully designed to match what is shown in the photos, but unfortunately we cannot change the style, length or material.
A: Due to your computer monitor settings, the color of the actual dress may differ slightly from the color shown in the photos.
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A: Yes, we can make the clothes according to your color and size, we can accept the design you give us.
We focus on providing the best products and providing our customers with a pleasant shopping experience. Our return and cancellation policy is designed to help our customers deal with all types of return cases.
If you cannot find the answer to your question in the Refund and Cancellation Policy on this page, please email us at service@. Our service team will reply within his 24 hours (business days).
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We understand that ordering a dress for a special occasion is an important task. However, it is important to note that our garments are made to order, and labor and material costs will be incurred once the manufacturing process begins.
Cancellation within 24-72 hours of placing the order: 50% of the product price plus a portion of the full shipping cost will be refunded.
Cancellation within 72-120 hours of placing the order: 30% of the product price plus a portion of the full shipping cost will be refunded.
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Cancellations after 120 hours of order payment: Receive a partial refund, including full shipping costs.
If you wish to cancel your order, please send an email to service@ with your order number and phone number. Cancellation time is calculated based on the time the email was received.
If you wish to return the item, please contact service@ within 2 days. For the most efficient support and resolution, please attach a clear and complete photo of your item to your email.
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Please note that prior approval from Customer Service is required to return packages. After-sales emails should not be interrupted for more than 5 days.
When returning clothing or accessories, please ensure that they are in their original condition, i.e. unworn, unwashed, untouched, undamaged and clean. You can try it on, but please be careful not to stretch it or get it dirty.
If you sent us the wrong item or the wrong color (not including color variations due to computer monitor display settings), you have three options:
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1) It is possible that you have the wrong item, we will send you the correct item as soon as possible.
2) You may have the wrong item. We will refund 50% of the original item price. Shipping fee is non-refundable
All of our gowns (dresses) are hand sewn and custom made so the finished gown may vary by approximately 1 inch in either direction from the measurements given. Check out our sizes and how to measure. Therefore, errors in size and measurements are very rare.
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Additionally, our garments are made with extra fabric in the seams. Simple modifications can be made at your local tailor.
If you believe the size deviation is larger than normal, please email service@ for guidance and assistance.
If you wish to return or exchange a non-defective item, you will be required to pay a restocking fee of 60% of the item price plus shipping charges are non-refundable. You will also be responsible for the shipping costs for returning the garment. Please note that return packages require pre-approval from Customer Service.
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1) Send an e-mail to service@ within 2 days after receiving the item and include instructions with pictures for the return. No returns will be accepted without prior approval from Customer Service.
2) When you receive a return authorization email from service@, please promptly return the item to the address listed in the email, and be sure to use the nearest post office (post office, etc.). , USPS, Royal Post, etc.).
3) Once we receive the returned item, we will process it within 3-5 business days. Items returned in unacceptable condition cannot be returned and cannot be shipped. Allow up to 2 billing cycles before your account is credited. Also, be aware that refunds may vary depending on the processing cycle of your credit card bank.
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Please select the color you want and enter the color number in the comment field during the purchase process. We will confirm the color for you by email. This is an evaluation from a customer who purchased from our store in the past. Ratings may not be associated with this product itself.
We can provide customized dresses to suit your needs and there is no additional charge for custom colors and sizes. Email us [email protected] Product Details: Silhouette: A-Line Material: Tulle Back Details: Zipper Hemline: Knee-Length Style No: Cute664 Color: Please check the color swatch and choose your favorite color other than the image color Please choose. Size: In addition to stand sizes 2-14, we also offer free custom sizes. Please include the following information in your order notes at checkout: Shoulder to Shoulder: ______ Bust: ______ Waist: ______ Waist: ______ Shoulder to Knee: ______Delivery Time = Sewing Time + Shipping Time Sewing Time: 15-18 days Shipping Time: 5-7 days
Easy returns and transfers! You may return this item for a full refund (excluding shipping charges).
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If you request to cancel your order within 48 hours of payment, we will cancel and issue a full refund.
If you request to cancel your order within 72-96 hours of payment. We will refund 80% of the total amount of the product and the shipping fee. Because your order will be processed by our factory within 48 hours after payment.
We do not accept returns for trial orders. If you only want one dress for him, don’t order multiple dresses or return the one you don’t like. This is not part of our return policy.
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2. Please provide photos of the dress to show evidence of damage or poor quality, such as size, wrong style or color.
3. Product must be unworn and tried on only for fit and sizing (no stains, perfume, lipstick, cigarette odor, stains, damage, etc.).
4. Once the request is approved, please send the item within 5 days. We can send it to you using your local postal service (postage is your responsibility).
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5. Upon receipt of the returned package, it will be inspected to ensure that the item is in its original condition and free of any issues described in your return request.
6. Once verified, we will refund your original payment method within 7-10 days (depending on processing time).
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